Checked by me, every week
I read your assistant's chats every week and fine-tune its answers. Once a month we have a 15-minute catch-up, at your van, a café or on the phone. And you can WhatsApp me directly.
For plumbers & heating engineers, and other local trades
Win more work. Never miss a job.
Everything from the first call to the handover: a website that wins work, a WhatsApp assistant that answers while you're on the tools, and quotes and reviews that chase themselves. Done for you, and checked by me every week. From £49 a month, plus a one-off setup from £300, half upfront and half when you go live.
Run by Lloyd Morris, a local in Uxbridge with a background in business and the trades. Not an app, not a call centre. Say hello
D
Dan · Plumbing & Heating● AI assistant on
Missed call · 07700 900 312 · 10:42
Sorry I missed you, Dan's on a job. I'm his AI assistant: what do you need?
Sent automatically
Leak under the kitchen sink, dripping into the cupboard. UB10 8PQ, photo attached 📷
Thanks! Does tomorrow 8–10am suit?
✓ Sent to Dan to confirmTomorrow 8–10am · UB10 · photo
Plumbing & heatingElectriciansBuildersRoofersLoft conversionsPlasterersPainters & decoratorsTilersKitchen & bathroom fittersBricklayersScaffoldersDriveways & groundworksLandscapersWindows & doorsFlooringDamp proofingSolar & heat pumpsAir conditioningDrainageCarpenters & joiners
The problem
Brilliant at the job. Invisible online?
Customers check you out before they ever pick up the phone. An old website, a quiet Facebook page or a call that rings out, and they go with the next name on Google.
Now
No website, or one that's years out of date
Last Facebook post: eight months ago
Calls ring out while you're on a job
With Handover Digital
A fast site that looks as good as your work
Fresh posts every week, if you want them
Missed calls get a text back in seconds
24/7replies to enquiries, on the Assistant plans
Freemock-up of your site before you pay a penny
~2 weeksfrom first chat to live
No minimumleave with 30 days' notice
Why Handover Digital
Not an app. A local who looks after the whole job.
Missed-call apps stop at the first text. I look after everything from the first call to the handover, and I check it myself.
- Missed call
- WhatsApp reply
- Photos & postcode
- Booking
- Quote
- Quote chased
- Job done
- Review
- Reminder next year
No more than 3 of your trade in your area
I take on no more than three businesses in the same trade in the same area, so you're not up against a crowd of my other clients. When an area's full, there's a waiting list.
A local trades network
Your plumber's customer needs a sparky? My clients pass work to trusted local trades they know, so being on board can bring you referrals as well as enquiries.
Quick sum
What are missed calls costing you?
Move the sliders to match a normal week. Count only the calls you never manage to get back to. It's a rough guide, not a promise.
Work that might be slipping away each year
£7,800
That's about 31 jobs a year that could be going elsewhere.
Get a free mock-up
Estimate only: calls a week × 52 × how many would book × average job.
01Your website · All plans
A website that looks as good as your work.
Designed around your trade, your town and your own job photos. Fast on a phone, easy to get a quote from, and your domain and Google profile are in your name from day one.
Swipe to see more → Example websites for fictional businesses. Yours would use your own photos and details.
Built for phones
Most customers find you on their phone. Your site loads fast, with a big call button, a quote form and your areas.
Enquiries straight to you
Quote requests land on your phone with the job details, photos and postcode, not in a shared lead pool.
Found on Google
Your Google Business Profile set up properly, with your services, areas and photos, so you've the best chance of showing up when locals search.
See it for yourself
Try a real example site.
Fernlea is a made-up plumbing firm on the Full Autopilot plan, so it shows everything, extras included. Open it on your phone and have a go.
- Drag the before/after slider on a boiler swap
- Tap through the quote assistant and see what the plumber receives
- Open the job gallery, pinch to zoom and swipe
- Scroll to their social feed, filled by the posts I publish
02Your assistant · £99 and £179 plans
Every enquiry answered, even mid-job.
You can't answer the phone and do the job. Your AI assistant replies in seconds, finds out what's needed and sends you the booking to confirm, so the work doesn't go to the next name on Google. It only says what you've told it, and never confirms a job without you.
A 24/7 assistant that answers every message
Missed calls get an instant text back. Your assistant answers on WhatsApp and your website, asks the right questions for your trade, collects photos and the postcode, and suggests a time. You get one tidy summary on your phone to confirm.
Bookings you control
Every booking comes to you first. Confirm it or offer another time with one tap on WhatsApp.
More Google reviews
When you mark a job done, every customer who agreed to follow-ups gets a thank-you and a one-tap link to leave a Google review. If they'd rather tell you something privately, they can just reply.
Quotes sent and chased for you
WhatsApp the job details and get a tidy, branded quote to send in seconds. No reply? A polite follow-up goes out after 3 days and again after 7.
Only jobs you want
It knows your areas, services and prices, and flags anything outside them to you, so you're not chasing time-wasters.
How it works
Live in about two weeks.
WEEK 1
A 20-minute chat
Tell me your services, prices, areas and how you like to work. Send over your best job photos.
WEEK 2
I build, you approve
I build your website and Google profile, plus the assistant and posts if your plan includes them, and test it all with you. Nothing goes live until you're happy.
EVERY MONTH
I run it
Small changes whenever you need them, usually done within 2 working days. On the Assistant plans, a monthly report of your enquiries, bookings, missed calls answered and new reviews. On Full Autopilot, fresh posts every week.
Pricing
One setup fee. Fixed monthly price. No minimum term.
Setup from £300: half once you've seen your free mock-up and want to go ahead, half when you go live.
Website
Get online properly, and look the part.
£49 / month
£300 setup
- Professional website built around your photos
- Google Business Profile set up
- Quote form that sends enquiries straight to your phone
- Hosting, security and updates
Website + Assistant
Best valueFor busy trades who can't always answer the phone.
£99 / month
£500 setup
- Everything in Website
- Missed-call text-back
- 24/7 WhatsApp assistant with photo requests
- Bookings sent to you to confirm with one tap
- Automatic review requests
- Branded quotes from a quick WhatsApp
- Quote chasing
- Yearly service reminders for customers who ask for them
- Monthly report on the 1st
Full Autopilot
Website, assistant and social media, all handled.
£179 / month
£800 setup
- Everything in Website + Assistant
- 3 social posts a week, written and designed for you
- Posts from your job photos, sent from your phone
- Facebook, Instagram and Google, posted for you
- Instant price estimator on your site
No VAT to add: the prices above are what you pay. You keep your own phone number and your own leads, and nothing is shared with other trades. Your domain and Google profile are set up in your name from day one, and if you ever leave I hand over your website's text and images, your domain and your customer list. Full terms.
The setup fee covers building your website and setting up your Google profile, plus, on the Assistant plans, teaching the assistant your services and prices and setting up call forwarding with you. After that it's monthly, and you can leave any time with 30 days' notice.
Questions
Straight answers.
I'm not good with tech. Is that a problem?
Not at all. I set everything up and run it. If you can send a WhatsApp and a photo, that's all you'll ever need to do.
What happens when I miss a call?
Your number and your phone stay exactly the same. We set your phone to forward calls you don't answer, after about 20 seconds, to your Handover Digital number. It takes 5 minutes and I do it with you. The caller hears a short message saying you're on a job and a text is on its way, and gets a text straight away with a link to carry on with your AI assistant on WhatsApp, where they can send photos. It takes the place of your voicemail. Landlines and withheld numbers can't get a text, so for those you just get the number (where it shows) on WhatsApp to ring back. Most UK mobile contracts include forwarding to a UK number, but it's worth checking yours.
Does it take over my WhatsApp?
No. Your own WhatsApp stays exactly as it is. Your assistant runs on its own WhatsApp Business number, which I provide and set up for you, and which goes on your website and Google profile. Your own mobile stays your number for calls. The assistant's number is provided by me, so if you ever leave, anyone who messages it gets an automatic reply with your own number for 90 days, so no customer gets lost. Customers message that number and get your assistant. You get a WhatsApp on your own phone for every new enquiry, booking or quote, and you can ring or message the customer yourself any time.
What about holidays, or if you're off sick?
Going away? Switch forwarding off with one short code, or leave it on and the assistant takes the details for when you're back. Everything runs on its own, so it keeps working even if I'm ill or on holiday, and I get an alert if anything stops.
Is it a robot talking to my customers?
It's an AI assistant, and customers are told up front that's what it is, and can ask to speak to you at any time. It only answers from what you've told us (your services, prices, areas and hours), asks for photos and postcodes, and passes anything tricky straight to you. It never confirms a job, price or time without you.
What if the assistant gets something wrong?
It only answers from the information you've given us, and passes anything it's unsure about straight to you. Every booking comes to you to confirm first, so nothing is agreed without you.
I already have a website. Can you work with it?
Yes. I can rebuild it on the same web address, or keep your current site and add the assistant and social media. Either way, your domain stays yours.
Do I have to send photos for social media?
No, but they help. Real job photos make the best posts. On quieter weeks I create posts for you from tips, seasonal reminders and your real Google reviews, and you approve every one.
Is there a minimum term?
No. You pay monthly and can leave any time with 30 days' notice. Your domain and Google profile are in your name from day one, and if you leave I hand over your website's text and images, your domain and your customer list. The setup fee is split: half once you've approved your free mock-up, half when you go live, and if I can't get you live for reasons on my side, or Meta or Google won't approve it, you get it back. See the full terms.
Is it only for plumbers?
Plumbers and heating engineers are who I know best, so everything is set up for boiler jobs, services and emergencies first. I also work with electricians, builders, roofers and other local trades, with the assistant set up for your work.
Do you work with my competitors?
I take on no more than three businesses in the same trade in the same area, so you're never one of a crowd. When an area's full, I keep a waiting list.
What's the local trades network?
When your customers need another trade, you can point them to other local trades I work with, and they do the same for you. It's a small circle of people you can trust, and joining is optional.
How is this different from Checkatrade or Rated People?
Lead sites like Rated People send the same lead to several trades, and directories charge you to sit next to your competitors. With Handover Digital, the enquiries come to you and only you, from your own website and Google profile.
Get started
Let's see what you're missing.
I'm Lloyd Morris, based in Uxbridge, with a background in business and the trades. I build and look after every website, assistant and social page myself, so you deal with one person who knows your business, and I'm happy to pop round or do a quick call, whichever suits you.
Message me and I'll put together a free mock-up of your site, using your own photos and services, before you spend a penny.
WhatsApp
+44 7512 843046
Message on WhatsApp
Email
lloyd@handoverdigital.co.uk
Look busy online, because you are.
A page that hasn't posted in months makes people wonder if you're still trading. I keep your Facebook, Instagram and Google profile fresh every week, so customers can see you're active, local and trusted.
Example posts for a fictional business.